What’s the Deal?

I have been making monthly payments to a company for a couple of months.  A representative from the company called me about two months ago and asked if I would be interested in making a settlement payment that would “save me” money.  I asked the gentleman if he could call back the following month and maybe we could go from there.  The “discounted offer” was a welcomed surprise but I budgeted a set monthly payments until the debt was reconciled. The representative didn’t call back.

I receive a call this week from my representative buddy. This time I have plenty of time to consider and budget their “discounted offer” if it works well with my budget.  He begins stating that according to his records, he was calling in the appropriate time frame to see if I was going to make a payment settlement or was I going to make a payment.  I was waiting to hear his offer but he never  clearly stated one. I told him I planned on making my usual payment. I never sought an offer so I don’t know why they are calling me (unless he just wants to hear my pleasant voice, I never get rude.)

The representative reminds me of times when I used to sell crafts.  I never felt like I could never “close the deal”.  I wanted to ask the representative, WHAT DO YOU WANT? That’s when I realized, I could not “close deals” because I never had clarity.

Photo Source: Click Here